FROM OUR FAMILY TO  YOURS

Hillside Standard Poodles Policies & Contract

Health Guarantee Policy 

Your Puppy has a 3 year health guarantee from Hillside Standard Poodles.   Puppies have been health checked by a licensed veterinarian before they leave and have current vaccines and have been dewormed. The date for the next booster will be written on the Health Records.  Dates and types of medications are listed on the puppy record sheet.  Buyer agrees to take their puppy to the vet of their choice to finish the series of vaccines that every young canine needs to give them immunity against life threatening diseases.

Health Guarantee Covered Conditions 

Your 3 year health guarantee covers life threatening conditions that we can Test for such as Heart, Kidney Failure, Liver disorder, or Hip Dysplasia, DM, NEw, Pra2, Pra4, VwD, They are also covered for Addison disease, and Seizures. 

At no time will money be given back, we offer a replacement puppy when you're ready, and you can choose to keep the dog you have, or however if it is a financial burden, the dog can be returned to Hillside Standard Poodles.  We will rehome the dog.  Seller will not be responsible for any veterinary expenses or Monetary Refunds.

Items not covered by your Health Guarantee:

All puppies are treated with dewormer and preventative care for all parasites. However, sometimes they need another dose. Your vet will advise what products to use.

Types of Parasites: Giardia,Coccidia, worms, mites, and fleas, which are common in puppies. All puppies are dewormed at 2, 4, 6, and 8 & 9  weeks of age. All canines should be on a maintenance schedule to control worms specific to the area that the puppy now resides in. We recommend Heartgard or Interceptor plus, which controls all worms that may be harmful to dogs. 

Environmental Conditions: Cancer, Lyme Disease or other Tick borne Diseases, Ear infection, Runny eyes, or any outcome that we cannot test for and may be caused by environmental factors. 

If your puppy falls ill or experiences any health concerns after Vaccines or oral and topical flea and tick applications within 7-21 days after.  This will not qualify as a health concern that would be covered.

Over vaccination or giving vaccines too soon since the last one can cause health issues as well.

Flea and Tick products are pesticides and can cause health issues. 

Spay & Neuter Policy

All puppies are sold as companion only. Your dog is required to be spayed or neutered.  Male dogs are required after 1 year of age and no later than 2 yrs of age.  Females are required to be spayed at 6 months/or after 1st heat cycle, this is preferred, but not mandatory.  Any dog found to be used for breeding will be required to be return him or her back to Hillside Standard Poodles.

Nutrition  (Food of choice by breeder for the best healthy dog)

PawTree Dog Food

 We believe this is the diet/food that your puppy should be raised on.  All puppies have been developed through their mother, weaned and transitioned to pawtree. Pawtree is made,sourced, and shipped all in the USA! They have been around since 2014 and have never had a Recall. We do not recommend changing the dog food.  With so many options and never having a recall it's one of the best things you can do for your pet.   From experience, I encourage you to keep your puppy as healthy as you can, and feed Pawtree dog food. Changing food can/will cause gastric upsets that could cause your puppy distress, and a trip to your Vet.

Things to be aware of...

It is possible that the readjustment to a new home and unfamiliar environment can cause puppies to experience minor challenges caused by the stress of going to their new homes.  Your puppy may experience lack of appetite for a few days, possibly loose stools, or develop a minor infection (refer to your Puppy Care Information sheet).  If you  think your puppy needs supportive care, consult your Veterinarian.  Any minor health issue should clear with proper support within fifteen days.

Please be sure you remove any toxins, such as, ant poisons, toxic plants, vehicle coolant, bulb type plants and foods to name a few from the area your puppy plays in.  These substances are poison and can cause liver or kidney failure and death.  Do not feed your puppy any chocolate as it can be very toxic to dogs.

If your puppy should fall ill, the  puppy must be diagnosed by 2 different Veterinarians at different practices. Each Vet must write a statement in which the Vet determines caused the illness, and these letters must be delivered to the Seller within 5 days of the Vet visits.  Seller has the right to also have her Vet check the puppy.  Seller will not be responsible for any Veterinarian Expenses

*Should the puppy die within the first 72 hours after purchase, the buyer must have an autopsy performed by a licensed veterinarian to determine the cause of death. A copy of the autopsy report written on the licensed veterinarian’s letterhead must be forwarded to the seller before determining if a refund will be provided. Buyer understands and agrees that if the puppy is returned or has died, that seller will have the right to speak to the licensed veterinarian who completed the report for any further information that may be necessary to make the determination whether the buyer will be refunded. The reason for an autopsy would be to rule out that the cause of death was due to buyer negligence to keep the puppy safe from hazards to its health or ineffective parenting of the puppy i.e. not finishing the vaccination series, properly fed, watered, sheltered from cold or heat.

To return your puppy you must:

*Return your new puppy to the Seller within 7 days of the time of possession of the puppy by the buyer. Along with the puppy, the buyer must provide a signed statement from 2 licensed Veterinarians at different practices, on the veterinarian’s letterhead showing the date and time the puppy was given the examination, and why he/she believed the puppy had a life threatening health problem before the buyer received the puppy. Buyer understands at time of purchase that if they should return the puppy that seller has the right to contact the veterinarians (before the puppy is returned) that issued the reports for further verbal verification before determining if a refund will be issued.

*If the buyer chooses to keep the puppy, regardless of any health issue, the seller will not issue a refund for the cost of puppy, or any veterinarian expenses or airfare.

*If another puppy is available, the buyer can choose to replace the returned puppy with the new one the buyer chooses.

*If a buyer chooses a replacement puppy that has a value for more or less than the original puppy’s purchase price, then the seller or the buyer will make up the difference in cost before the replacement puppy is picked up or shipped.

Refer to the payment methods page.

Items not covered by your Health Guarantee:

*Parasites: including Giardia and Coccidia, worms, mites, fleas, other pests, which are common in puppies. All puppies are dewormed at 2, 4, 6, and 8 weeks of age. All canines should be on a maintenance schedule to control worms specific to the area that the puppy now resides in. We recommend Heart guard or Interceptor plus , which controls all worms that may be harmful to dogs.

It is possible that the stress natural to the readjustment to their new home can cause some puppies to experience minor health challenges.  Refer to your puppy care information sheet emailed to you.  If you feel your puppy is not adjusting well, call or email us or consult your Veterinarian for supportive care.   Any minor challenges should clear with proper support within 15 days.

Bringing a new puppy into your home is a lifetime commitment. We wish loving, patient and stable homes for all our puppies.  Puppies are like baby humans, they require lots of support and patience.  Never be harsh with your puppy, opt to be patient and train it.  Harshness delays progress.  Mistakes will be made in the beginning, the puppies are babies.  If you are not sure you want a new puppy, or have the time to train a new puppy, please do not purchase from us.

 You will also receive care instructions that will guide you from their first day home into adulthood. All puppies are started in their outside potty training. Their lessons will need to be consistently reinforced when they are in their new homes. Puppies are babies, similar to a human baby. Patience, consistency, cuddling and verbal rewarding are of most importance in training your puppy.  The more consistent the humans are, the faster and easier it will be to completely house train your puppy.  It is very important that you have time, patience and the right technique to take your puppy through this first important step.  After potty training is complete and your puppy will go on command, you can start with the next lesson.  When the puppy is 4 months old and has had its last booster and rabies shot, it is then time to take your puppy to puppy training classes.  These classes are very important to help your puppy to learn basic commands and for you to learn how to give the commands in the way puppies understand.  Taking the time to do this will make your relationship with your new puppy a true joy.  People will be amazed to see how well your puppy responds to your requests.

EACH PUPPY WILL GO HOME WITH:

Collar, Leash,  food , treat samples, toy, scent blanket, information on house training, and vaccine /health certificate records.

* Information about the importance of early socialization, and how to start the process.

* Information about the importance of crate training, and detailed instructions on how to build upon their crate training lessons.

* Information about potty training, and detailed lessons on understanding how to continue and finish their potty training lessons.

* Detailed information about the Care of Your Puppy from the day you bring it home to keep it healthy and happy while it is maturing.

I enjoy watching the training techniques used by Cesar Millan, the Dog Whisperer. They are featured on Animal Planet and Nat Geo channels.  I love watching him work with dogs and their human families..

Breeder: Rachael & Melbourne Sann

Phone: 315-790-7472

Price of Puppy  2700.00

Address: 8141 Old Floyd Rd Rome NY 13440

www.hillsidestandardpoodels.com

hillsidepoodles@gmail.com